Purchasing Resources

We work hard to make sure that we create high quality, useful resources that are accessible for everyone.  We do not make a profit from our printed resources, we simply charge the cost price for printing and postage.

Our Goal Directed Care Planning Toolkit is $20 per copy (plus postage).  The GDCP toolkit is an 84 page A4 size book.

Our Consumer Feedback Toolkit is $30 per copy (plus postage). The toolkit includes 8 easy to use guides that guide you through each step of designing and implementing consumer feedback strategies.  In total, the toolkit includes almost 200 pages of information.

Our Assessment and Planning Resource Suite is $15 per copy (plus postage). The suite includes four resources that describe good practice for streamlined, strengths based assessment, goal setting and planning. These resources include 56 pages of information.

The Toolkit prices listed below include GST and postage costs for anywhere in Australia. A PayPal account or credit card is required to make a purchase online.
Alternatively, you can download our publication order form to send through your order.
If you require larger quantities or are ordering from outside Australia, please click here to get in touch and we will help you process a custom order.

Goal Directed Care Planning Toolkit

This Goal Directed Care Planning Toolkit was developed as part of the Eastern Metropolitan Region (EMR) Home and Community Care (HACC) Goal Directed Care Planning project.

While it was original developed for the HACC sector, the toolkit is appropriate to goal setting and care planning across the health and community service sectors.

The GDCP Toolkit includes a range of practical tools to support agencies to understand:

  • the rationale for GDCP and the relevant practice requirements
  • how to engage clients in the process and document meaningful GDCP
  • the organisational systems, policies and procedures that enable staff to embed effective GDCP
  • strategies to evaluate GDCP tools, practices and systems.

Consumer Feedback Toolkit

The Consumer feedback toolkit was developed as part of the Eastern Metropolitan Region (EMR) Home and Community Care (HACC) Alliance’s Consumer Feedback Project.

The toolkit contains practical advice tools and strategies to assist staff to design, plan and implement consumer feedback strategies that are effective, efficient and appropriate for a diverse range of clients.


Assessment and Planning Suite

These resources were developed for the CHSP sector, however, they provide valuable information and ideas to support good practice across a range of service types and client groups.


Mixed Toolkit